Patient Info
Getting Ready for Your First Appointment at Elite Physio and Massage
Elite Physio and Massage supports people in Chilliwack, BC by offering clear guidance, steady communication, and evidence-based physiotherapy. Many patients feel unsure about what to expect during their first visit or how to access care. Here’s what you need to know:
- Prepare by wearing comfortable clothing that allows easy movement.
- Bringing any notes about your symptoms helps our therapists understand when the problem started and what movements increase the discomfort.
- Arriving a few minutes early allows time for paperwork and helps the session begin smoothly.
- Your first appointment typically includes a comprehensive assessment, a discussion about your goals, and a plan outlining the steps necessary to support your progress.
Intake Forms
Insurance Info
What to Know About Extended Insurance
Elite Physio and Massage offers direct billing to most extended health plans. Coverage varies by insurer and by plan. Our team can help verify your benefits and submit claims on your behalf. Any remaining balance not covered by your plan is the patient’s responsibility.
- Alberta Health Services
- Blue Cross Blue Shield (EPO, HMO, POS, ACA exchange, and PPO plans)
- Cash Pay / Self Pay
- Direct Billing
- Great-West
- MVA Insurance
- WCB (Worker’s Comp)
ICBC Claims
WorkSafeBC Claims
Extended Health Plans
Payment Options
Our administrative staff can guide you through the process by helping you understand how claims work and what information your plan may need. This support helps you stay focused on your care while we assist you with managing the administrative tasks.
Refer A Friend
Give Your Friends or Family A Chance to See the Benefits of Physiotherapy
We love when Elite Physio and Massage patients share the positive experiences they’ve had at our clinic! Referrals help others receive safe and effective care from a team that understands how to support healthy movement. When someone reaches out because of your recommendation, our team provides the same supportive structure and clear communication you experienced during your own care.
You can refer a friend or family member by encouraging them to contact our clinic directly or request an appointment on our website.
Take the Next Step Toward Your Recovery with Physiotherapy
No matter your needs, the team at Elite Physio and Massage is here to help. You can contact us to schedule your first appointment, ask questions, or learn more about how physiotherapy supports steady improvement. We look forward to guiding you through the next steps and helping you move with greater confidence.
Your Next Steps…
- Request An Appointment
- Receive A Custom Treatment Plan
- Work Hard and Progress In Your Recovery
- Recover & Enjoy Life Pain-Free
